Privacy Policy

1. Company Information

Company Name: Queue Inc.
Address: THE HUB Ginza OCT, 8-17-5 Ginza, Chuo-ku, Tokyo 104-0061, Japan

2. Information We Collect

We may collect the following types of information:

• Information you provide through our contact form (name, email address, company name, and other information you choose to provide)
• Website URLs and related metadata submitted for LLM visibility and AI SEO analysis
• Access log information (IP address, browser information, referrer, access date and time, etc.)
• Usage data and behavioral history collected through cookies and similar identifiers

3. Purpose of Use

We use the collected information for the following purposes:

• To provide and improve our services (LLMO visibility and AI SEO analysis and reporting)
• To respond to inquiries and provide necessary communications
• To analyze access patterns and understand usage trends for service improvement
• To send notifications and announcements about our services (with your consent)
• To prevent unauthorized use and ensure security

4. Cookies and Analytics Tools

To understand usage patterns and improve our services, we may use cookies and similar technologies, including the following analytics tools:

• Google Analytics

These tools may use cookies to collect anonymized traffic data. You can restrict or disable cookie usage through your browser settings, but this may affect some features of our service.

* Please refer to each provider's website for their terms of use and privacy policies.

5. Integration with LLMs and External Services

Our service may integrate with external search services and large language model (LLM) APIs to analyze and improve LLM visibility and AI search mentions for client websites.

• We may retrieve publicly available information (text, metadata, etc.) from target websites and send it to models or external services for analysis.
• We take care not to include personal or confidential information in prompts, and only use the minimum data necessary for analysis purposes.

Data handling by external services is subject to each service provider's terms of use and privacy policies.

6. Third-Party Disclosure

We will not provide personal information to third parties without your consent, except as permitted by law. We may engage cloud service providers or other contractors for data processing as part of our service operations, and we ensure appropriate management and supervision of such contractors.

7. Security Measures

We implement reasonable security measures to prevent unauthorized access, loss, alteration, or leakage of collected information, including access control, encryption, and log management.

8. Your Rights

Upon your request, we will respond to requests to disclose, correct, suspend use, or delete your personal information that we hold. For specific procedures, please contact us using the information below.

9. Contact Us

For questions or concerns about this policy and our handling of personal information, please use the contact form on this website.

10. Policy Updates

This policy may be updated without prior notice in response to legal changes or changes to our services. We will announce significant changes on this website.